The 10% Problem
Every government agency I’ve worked in already owns the tools. Microsoft 365 is sitting in the tenant — Copilot, Power Platform, Graph, Purview — fully paid for. Most agencies use maybe a tenth of it. Not because the people are behind, but because GCC is its own world, and the folks who understand both the compliance boundary and the engineering rarely show up in the same room.
That gap is the entire reason Puget Sound AI exists.
Government doesn’t have an AI budget problem. It has an AI delivery problem.
Demos Are Easy. Production Is the Job.
There’s no shortage of vendors who will show you a slick Copilot demo, hand you a roadmap, and invoice you for the slide deck. I’m not interested in roadmaps. I build things that run inside the GCC boundary — with audit trails, documentation, and a handoff so your own staff can keep them alive after I’m gone.
The work that actually moves the needle in government isn’t glamorous. It’s recovering licenses nobody’s tracking. It’s classifying a decade of records against retention schedules that have never been enforced. It’s turning a plain-English request into a safe, logged Graph operation so a tier-1 admin can do tier-3 work without breaking anything. Unsexy. High-leverage. Real.
Built for the Constraints, Not Around Them
GCC isn’t commercial M365 with a flag sticker on it. The boundaries are real, the available services are different, and “we’ll just do what we do for everyone else” is how projects die six weeks in. Everything I design starts inside those constraints — architected to operate within Microsoft’s authorized GCC boundary and aligned to the control objectives your auditors already care about, like CMMC and NIST 800-171. Compliance-first isn’t a tagline here. It’s the only way this work survives contact with a real environment.
Who’s Behind This
I’m Jacob — Navy veteran, M365 and AI engineer, and the person who will actually scope, build, and deliver your work. No account managers. No bait-and-switch to junior consultants. Puget Sound AI is a veteran-owned small business (VOSB; SBA VetCert in progress), and I keep it small on purpose: direct access to the engineer is the product.
If your agency is paying for AI capability it isn’t using, that’s a fixable problem. Let’s talk.