Microsoft 365 AI for business
For organizations on Business Premium, E3, or E5: train your people on the Copilot you already pay for, then build the agents and automations they ask for.
Short answer
Puget Sound AI helps commercial organizations on Microsoft 365 Business Premium, E3, or E5 get value from Copilot: hands-on training for staff and admins, then fixed-price Copilot Studio agents, Power Automate workflows, and AI readiness reviews. No GCC tenant or government procurement required.
Most licenses are paid for and barely used.
Organizations buy Copilot, turn it on, and watch usage fade because nobody showed people what it does with their own work. Training fixes that first. The courses run in your tenant on your documents, mail, and meetings.
Once your people know what Copilot can do, they find the work it cannot do alone. That is where builds come in: Copilot Studio agents grounded in your own content, and Power Automate flows that remove manual steps. Same senior engineering and documentation standard used on government work, without the compliance overhead.
Who this is for.
You need standard commercial Microsoft 365. Nothing else.
Professional services firms
Legal, accounting, and engineering firms that want document automation, policy lookup agents, and client intake flows.
Healthcare organizations
Scheduling, intake, staff communication, and document workflows, with data sensitivity handled in scoping.
Financial services
Examiner-ready automation with audit trails, documented data flows, and least-privilege access.
Mid-market companies
Teams that bought Copilot licenses with no plan for what to build. A readiness review answers that.
Finance and operations teams
Manual approval chains, data entry, and reporting cycles replaced with governed Power Automate flows.
IT teams without AI depth
Admins who run Microsoft 365 well and need Copilot Studio and automation skills, through training or a guided build.
What senior-led delivery means in practice.
| Factor | Puget Sound AI | Enterprise consulting firm |
|---|---|---|
| Who builds it | The senior engineers who scoped it | An assigned team after the sale |
| License resale incentive | None | Often present |
| Scope model | Fixed scope and price | Time and materials is common |
| Who owns the code | You do | Varies by contract |
| Smallest engagement | A $2,500 training session | Often a multi-month retainer |
Scroll the table sideways to see every column.
Commercial engagements.
Scope and price agreed before work begins. No hourly billing.
| Engagement | Price |
|---|---|
| Training sessionHalf-day to two-day courses for staff, power users, admins, and leaders. | $2,500 to $8,500 |
| AI readiness reviewTwo weeks. Your Microsoft 365 footprint, the top workflows to build, and fixed-price estimates for each. | $12,000 to $22,000 |
| Copilot Studio agentTwo to five weeks. A production agent with knowledge sources, topics, and tools. | Scoped |
| Power Automate workflowsOne to four weeks. Governed flows with audit trails and documentation. | Scoped |
| Commercial AI JumpstartSix to eight weeks. Two to three production workflows, training, and a roadmap. | $30,000 to $50,000 |
| Monthly retainerOptional after any build. | $4,000 to $10,000 a month |
Not sure where to start? Training or a readiness review. Both are fixed price and stand on their own.
Commercial questions
Do we need GCC or a government contract to work with you?
No. Most of our clients run standard commercial Microsoft 365 on Business Premium, E3, or E5. You need nothing beyond your existing tenant.
Can we add Copilot on Business Premium?
Yes. Business plans can add Microsoft Copilot Business, built for organizations with 300 or fewer users, or the standard Microsoft Copilot add-on. Training and builds work the same on either.
Where should a commercial organization start?
With training for the people who already have Copilot. A half-day session for up to 15 people starts at $2,500 and usually surfaces the first agents and automations worth building.
Do you resell Microsoft licenses?
No. We have no license quota, so recommendations are about using what you already own.
Who owns what you build?
You do. Source, configuration, documentation, and runbooks are handed over at the end of every build.
Train your team first.
Start with the people who will use it. A half day gets most staff productive with Copilot on their own work.
Train your team on the AI you already pay for.
Tell us who needs training and we will send a recommended program and a fixed price. Or book 20 minutes and talk it through.