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Capability Statement

Puget Sound AI LLC · M365 GCC AI & Automation Consulting · Veteran-Owned Small Business

Company Overview

Puget Sound AI LLC is a Washington State veteran-owned small business (VOSB) specializing in AI and automation engineering for Microsoft 365 GCC (Government Community Cloud) environments. The firm designs, engineers, and deploys production AI agent systems, Power Platform automation, and M365 governance frameworks for state, local, tribal, and territorial government agencies. Nineteen production AI systems shipped in 2026 year to date in production GCC environments. Available as a VOSB subcontractor or teaming partner to federal primes on GCC engagements.

All work is led directly by the principal engineer: an 8+ year M365/GCC practitioner and U.S. Navy veteran with federal IT background (GS-09, U.S. Army Cyber Command / NETCOM). Engagements deliver complete documentation, source code, and staff handoff so client teams can maintain all deliverables independently.

Core Competencies

  • AI Agent Engineering: Copilot Studio agents with generative orchestration, citation-bound retrieval-grounded architectures, RAG pipelines, and custom Model Context Protocol (MCP) servers for policy-compliant automation within the GCC boundary.
  • Power Platform Automation: Graph API-backed Power Automate workflows and Power Apps eliminating manual processes at scale with full audit trails; designed for government compliance requirements.
  • M365 GCC Architecture & Governance: Tenant-wide governance across Exchange Online, Teams, SharePoint, Microsoft Purview, and Entra ID; solutions designed to operate within Microsoft's FedRAMP-authorized GCC boundary and align with CMMC / NIST 800-171 control objectives.
  • AI Agent Infrastructure: Local SLM inference pipelines, vector embedding and retrieval systems, Azure AI Foundry integration, and reusable MCP server tooling for cloud-based government AI agents.
  • GCC Training & Adoption: Hands-on workshops for government IT staff and end users on Copilot Studio, Power Platform, and AI governance delivered by the engineer who built production systems using these tools.
  • AI Readiness Assessment: Structured, fixed-price gap analysis of GCC environments against AI deployment readiness criteria, with a prioritized 90-day roadmap.

Differentiators

  • Production GCC track record: Nineteen AI systems engineered and deployed in production GCC environments this year; documented outcomes include $256K+ in annual cost avoidance and 21+ FTE-years of labor recovered.
  • Direct engineer engagement: No account managers or subcontractors unknown to the client; the principal engineer scopes, builds, and delivers all work.
  • GCC-native design: All architectures are designed from the outset for GCC constraints, not adapted from commercial offerings.
  • Audit-ready, governed delivery: Every engagement ships architecture diagrams, documented workflows, source code, runbooks, and staff training for client-maintainable, independently operable deliverables.
  • VOSB · VetCert in progress: Supports VOSB set-aside objectives pending SBA VetCert finalization. Available as a subcontractor or teaming partner on larger engagements.

Representative Outcomes (Production GCC Environments)

All systems deployed in production government GCC tenants. Client names and tenant details available under NDA to qualified contracting officers and prime contractors.

Recovered $105,600/yr in misallocated M365 GCC licenses (400+ seats)
A Python, PowerShell, and Copilot Studio agent pipeline scanned a production government GCC tenant for reclaimable license assignments. The initial sweep recovered $105,600/yr in license costs from misallocated and unused seats across 400+ affected accounts. Runs on a scheduled cadence with AI-flagged anomaly review.
Saved 33,000 staff hours per million documents through automated records classification
A local SLM and vector retrieval pipeline classifying government documents against RCW 40.14 statutory retention schedules, replacing manual review. Deployed in a production Washington county GCC environment where the system processes multi-year record backlogs automatically, with an auditable classification record per document.
Recovered 3,800 investigator hours and classified 5,170 legacy GCC mailboxes
A PowerShell and local SLM pipeline resolved a multi-year data quality backlog: 5,170 shared and legacy mailboxes with no clear department owner, identified, classified, and documented automatically. The 3,800 hours represents investigator time recovered from what had been a manual review queue.
Freed $80,000/yr in recoverable IT labor (1,600 hours/yr) via reusable MCP server
A reusable Python and PowerShell Model Context Protocol server providing Graph API and REST automation to all Copilot Studio agents in the tenant. Every downstream agent accesses a shared, self-healing automation layer rather than duplicating API tooling. $80,000/yr in IT labor estimated recoverable across the agent portfolio using this foundation.
Reclaimed 600 hours/yr from manual policy lookup with a citation-bound HR agent
A Copilot Studio agent delivering verbatim, citation-bound answers to personnel manual and HR policy questions. No summarization, no paraphrasing, no liability exposure from re-interpreted policy text. Deployed agencywide in a production GCC tenant; 600 hours/yr recovered from staff and HR team manual lookups.
Recovered 850 hours/yr of administrator time with a natural-language M365 automation agent
A Graph API and PowerShell Copilot Studio agent enabling tier-3 administrative operations through plain-language requests. Any Azure or M365 data retrieval or action, executed and validated at runtime with Microsoft documentation grounding. 850 hours/yr of administrator time recovered from manual task execution.

Company Data

FEDERAL IDENTIFIERS

Legal Name Puget Sound AI LLC
UEI SU4QWJZWXY97
CAGE 17DX6
SAM.gov Active
Status VOSB · VetCert in Progress (SBA)
NAICS 541512 · 611420 · 541519

WASHINGTON STATE AND LOCAL

WA UBI 605891962
WEBS Registered
WA Business Washington Small Business · Washington LLC
WDVA Veteran-Owned certification: application in progress
Direct Buy Eligible (Level 1 and Level 2 via VOSB/WA small business)
ITPS Registration in progress; inquire for current status

Point of Contact

Jacob Taylor
Principal Engineer
pugetsoundai.com
Puyallup, WA · Remote-first delivery
Response within 1 business day