Build services for Microsoft 365 AI
Copilot Studio agents, Power Automate automation, and AI governance, built in your tenant by the engineers who teach the courses.
Short answer
Puget Sound AI builds Copilot Studio agents, Power Automate business process automation, Microsoft Foundry solutions, and AI governance for Microsoft 365 tenants in commercial, GCC, and GCC High clouds. Every build has a fixed price, a written scope, and full documentation at handoff.
What we build.
Every build has a written scope and a fixed price before work starts, and ends with documentation your team can run without us.
How every build runs.
Four stages, the same on every engagement. You know what happens and when before anything starts.
- Week 1
Discovery
Your processes, your tenant, and your security requirements. Ends with a written scope and a fixed price.
- Weeks 2 and on
Build
Engineering in your tenant, with weekly check-ins and every configuration decision documented.
- Handoff
Train and hand over
Hands-on training on the systems we built, plus diagrams, source, and runbooks your team keeps.
- After
90-day plan
A ranked list of what to build next, so momentum carries without another discovery phase.
Which Microsoft tool does the job?
Three tools do different jobs. Picking the wrong one is the most common reason an AI project stalls.
| Tool | What it does | Best for | License |
|---|---|---|---|
| Microsoft Copilot | The AI assistant in Word, Excel, Outlook, Teams, and the Copilot app, answering from the work data each person can reach. | Drafting, summarizing, meeting recaps, and analysis across all staff. | Per-user Copilot license, on top of a qualifying Microsoft 365 plan. |
| Copilot Studio | A platform for building agents with chosen knowledge sources, topics, and tools that take action. | Specific processes that need accuracy or actions: help desk, policy answers, intake, IT tasks. | Billed in Copilot Credits. Licensed Copilot users can use agents in Microsoft 365 apps. |
| Power Automate | Workflow automation that moves data and triggers actions across Microsoft 365 and other systems. | Approvals, notifications, records movement, scheduled tasks, and tools for agents. | Included in most Microsoft 365 plans. Premium connectors need a premium license. |
Scroll the table sideways to see every column.
Fixed-price engagements.
All work is fixed-scope with a written price before it starts. Subcontracting and teaming are available at negotiated rates.
| Engagement | Price |
|---|---|
| Training sessionHalf-day to two-day courses for staff, power users, admins, and leaders. | $2,500 to $8,500 |
| AI readiness reviewTwo weeks. Governance gaps, Copilot readiness, and a 90-day plan. | $12,000 to $22,000 |
| AI governance assessmentThree weeks. NIST AI RMF gap review and governance documentation for government. | $35,000 |
| AI JumpstartSix to eight weeks. Commercial scope from $30,000, government scope from $40,000. | $30,000 to $60,000 |
| Monthly retainerOptional after a build: new workflows, tuning, and support. | $4,000 to $10,000 a month |
Rates are benchmarked against GSA CALC market data for senior cloud architects.
Questions about build work
Should we train our team before building anything?
Usually. Most teams find their first agents and automations during training, and a build goes faster when the people who will own it already know the tools. If the need is already clear, a build can start on its own.
What does a build cost?
Every build has a fixed scope and price. A focused Power Automate workflow or Copilot Studio agent is scoped individually. The AI readiness review is $12,000 to $22,000. The AI Jumpstart is $30,000 to $50,000 for commercial organizations and $40,000 to $60,000 for government tenants.
How long does a build take?
A focused workflow or agent typically takes two to five weeks. The readiness review takes two weeks. The Jumpstart takes six to eight weeks and delivers two to three production workflows.
Do you build in GCC and GCC High?
Yes. Builds are designed around the features each cloud supports. GCC High has a smaller connector catalog and supports fewer agent types, so we confirm what your tenant allows before committing to a design.
What do we keep at the end?
Everything we build: source, architecture diagrams, runbooks, and training for the people who will run it. There are no license fees to us and no required support contract.
Do you require a retainer?
No. Every engagement has a defined start and end. Monthly support from $4,000 to $10,000 is available after a build, and it is optional.
Can a prime contractor subcontract a build to Puget Sound AI?
Yes. Puget Sound AI LLC is an SBA-certified VOSB, SAM.gov active, UEI SU4QWJZWXY97 and CAGE 17DX6, and builds can be scoped as deliverable-based subcontract tasks.
Train your team first.
Teams that train first scope better builds, because they know what Copilot already does and what it cannot.
Tell us what you want built.
A 20-minute call is enough to scope most builds and give you a fixed price in writing.